13. Over the years, Jean has heard various family members recount favorable stories
about labor unions. The union recently helped Jean and his workmates negotiate
better working conditions. As a result, Jean has a positive _________ toward
labor unions.
a. Belief.
b. Attitude.
c. Conviction.
d. Value.
14. The caring component of your job as a health care provider involves anticipating
and _____________ feelings commonly experienced by patients.
a. Tolerating.
b. Hiding your reactions to.
c. Responding appropriately to.
d. Blocking your reactions to.
15. An outpatient asks you for directions to the pharmacy which you cheerfully provide.
The next day, he asks you for directions to the sitz bath. Once you have provided
these directions, he then asks you to accompany him. This patient is exhibiting
feelings of _______________________ that will undermine his already diminished
sense of self-respect.
a. Dependency.
b. Suggestibility.
c. Strangeness.
d. Frustration.
MD0066
2-21