When the dental officer has completed treatment, the dental officer (or the dental
specialist) makes proper entries on the patient's permanent _________________
In the paragraph, Guidelines for Telephone Use, what is the fourth item listed?
a. Make sure you are calling a correct number.
b. Identify your clinic and yourself.
Answer in a friendly, courteous manner.
d. Take a message; keep a notepad near the telephone.
In the paragraph, Guidelines for Telephone Use, what is the seventh item listed?
a. Avoid needless personal calls.
b. Do not prolong telephone conversations unnecessarily.
Make sure proper entries are recorded in the appointment book when an
appointment is made or changed.
d. A pad of Standard Form 63 should be kept near the telephone to take
The dental specialist should always be:
a. Courteous and _______________________.
b. Familiar with the routine and __________________ habits of the dental officer.
___________________ to the needs of the dental officer and patients.
d. Able to perform routine procedures with minimum ____________________.