3.
List two common barriers to effecive two-way communication with patients.
a. ______________________________________
b. ______________________________________
4.
Complete each sentence of the following list of approaches to effective patient
care.
a. __________________ about your patient.
b. Establish the patient's dental ________________.
c.
Set __________________ goals for your patient.
d. ____________________ your patient.
e. Keep it ______________________.
5.
What official form is used to serve as a functional outline for dental treatment?
The ___Form _________, _____________ _________________ Plan.
6. Use Appendix B for this exercise. Match the action in Column I to the suggested
appointment sequence in Column II. Items in Column II may be used more than
once. Actions in Colulmn I may require more than one response.
COLUMN II
COLUMN I
(1)
___
a. First appointment
and plaque index.
Evaluate brushing and flossing
b. Second appointment
(2)
___
techniques.
(3)
___
Recommend specific home-care
c. Third appointment
therapy.
(4)
___
Have patient floss, again
d. Fourth appointment
emphasizing speed.
Record appropriate remarks.
(5)
___
MD0513
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