6.
List the steps of crisis development.
a.____________________________________
b.____________________________________
c. ____________________________________
d. ____________________________________
7.
What is the first method of control to be used to manage an unarmed violent
patient?
a. Staring at the patient.
b. Restraining the patient.
c.
Verbal (talking to the patient.)
d. Threatening to harm the patient.
MD0549
5-11