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 TABLE OF CONTENTS
Lesson
Paragraphs
INTRODUCTION
1
LOSS AND CHANGE
Section I. Through the Patient's Eyes
1-11-2
Section II. Stages of Illness
1-31-6
Section III. Bedside Manner
1-71-10
Section IV. The Angry Patient
1-111-13
Section V. Family Members
1-141-18
Exercises
2
COMMUNICATION
Section I.
Introduction
2-12-2
Section II.
Listening Skills
2-32-4
Section III.
Nonverbal Communication
2-52-7
Section IV.
Interviewing Techniques
2-82-9
Exercises
3
PATIENTS' RIGHTS
3-13-4
Exercises
MD0520
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