4.
Select the attribute of a dental specialist that leads to cooperation and
understanding with co-workers and to concern for the welfare of patients.
a. Attitude.
b. Aptitude.
c.
Bearing.
d. Personal hygiene.
5.
No two patients respond to treatment in the same way; therefore:
a. The dental specialist must make every effort to keep the environment as clean
as possible.
b. Measures that put one patient at ease may not work on another patient.
c.
Conversation should always be used as a way to minimize the patient's
apprehension.
6.
When it becomes apparent that a patient cannot be seen at the appointed time:
a. The exact nature of the condition of the other patient should be briefly
explained.
b. The patient must be courteously informed and given an estimated time of wait.
c.
The patient must be courteously informed and the nature of the delay briefly
explained.
7.
List the items that must be changed before a patient is escorted into the treatment
room.
a. ________________
b. Bracket _________________ ______________
c.
________________ covers.
MD0510
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