(4) Persons to be notified. The PNOK is usually the only one notified.
However, when the PNOK is a parent, both parents are personally notified even if they
are separated or divorced. Also, when the PNOK is a minor, not a spouse, the next
adult in line of family relationship, the child's guardian, or the person caring for the child
is also personally notified. Except when the NOK is present at the place of death,
notification to NOK is made between hours 0600 thru 2200. Notification between
command and HQDA is made on a 24-hour, 7 days a week basis.
(5) Notification of NOK for deceased military member when both NOK and
(a) If NOK is present at place of death (hospital), the physician notifies
(b) If NOK is in the local area, the NOK is called and asked to come to
the hospital where the physician will notify (inform) the NOK.
In both of the cases just cited, the hospital must notify the CAC who will
appoint a PNO to assist the NOK.
(c) If NOK is outside the local area, the hospital commander's
representative, Chief, Patient Administration Division (PAD) (duty hours) or
administrative officer of the day (AOD) (after duty hours), notifies the CAC of the
hospital's area of responsibility who notifies the CAC nearest the NOK. That CAC
appoints a Personal Notification Officer (PNO) who, in turn, notifies the NOK.
(d) Notification of NOK when deceased military member is in CONUS
representative, Chief of PAD or AOD, notifies the local CAC who, in turn, notifies
HQDA. Then, HQDA notifies the MOC of the area where the NOK is located. The
MOC designates a PNO who personally notifies the NOK.
(e) Notification of NOK when the deceased is a dependent of an active
duty member. In this case, notification is the same as above except the unit
commander of the member involved acts as the PNO.
e. Casualty Assistance.
(1) Objectives. The objectives of the Casualty Assistance Program are: to
furnish assistance to the NOK during the period immediately following a death; to
eliminate delay in settling monetary and allied benefits which are allowable to the NOK;
and to assist in other related matters.
(2) Survivor Assistance Program. A Survivor Assistance Officer (SAO) is
appointed by the installation commander. The SAO is responsible for assisting and
counseling the PNOK on matters pertaining to the deceased. The SAO determines the