LESSON ASSIGNMENT
LESSON 2
Communication.
TEXT ASSIGNMENT
Paragraph 2-1 through 2-9.
LESSON OBJECTIVES
After completing this lesson, you should be able to:
2-1.
Define communication
2-2.
Discuss the importance of communication in the
health care setting.
2-3.
List the reasons people fail to listen to others.
2-5.
Name several forms of nonverbal
communication.
2-6.
Discuss the importance of nonverbal
communication in the health care setting.
2-7.
Recognize inconsistencies between verbal and
nonverbal messages.
2-8.
Recognize that nonverbal messages can be
easily misinterpreted.
2-9.
Name the components of a successful interview.
2-10. Given a description of a situation, select the
action a health care provider should take in
dealing with a patient.
SUGGESTION
After completing the assignment, complete the
exercises at the end of this lesson. These exercises
will help you to achieve the lesson objectives.
2-1
MD0520