EXERCISES, LESSON 3
INSTRUCTIONS. Answer the following exercises by circling the lettered response that
best answers the exercise, by writing the answer in the space provided at the end of the
exercise, or by marking entries on the form provided. After you have completed all the
exercises, turn to "Solutions to Exercises" at the end of the lesson and check your
answers. For each exercise answered incorrectly, reread the material referenced with
SITUATION: You are checking the restroom of an Army food service facility and
make the following observations:
Observation 1. Restrooms do not seem overcrowded; you do not see employees
waiting to use the facilities. All employees know where the restrooms are
Observation 2. The restroom is clean and has hot running water and soap. The
hot air hand dryer is out of order and there are no paper or disposable towels.
Observation 3. A sign is posted reminding employees to wash their hands before
returning to work.
Observation 4. The restroom contains two waste containers, one of which is
large. There is no litter on the floor.
Observation 5. The restroom door is designed to be self-closing but will not
completely close on its own.
Use these observations when answering the following exercises.
1. Place a check by the observations which are unsatisfactory.