If a patient's family members are denying the severity of the illness, the patient
may not feel the need to accept proper _______________________________.
To increase the confidence and hopefulness of a patient's family members, you
a. Try to do most of the talking when you are with them.
b. Spend time with them in order to develop trust and understanding.
Avoid discussions about the patient's illness and/or treatment.
d. Strongly discourage them from seeking another health care professional's
Provide the same courtesies to the patient's family that you would to the
When possible, you may allow a patient's family members to perform small
____________________ to make them feel less helpless and fearful.
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