Paragraph 2-1 through 2-9.
After completing this lesson, you should be able to:
Discuss the importance of communication in the
health care setting.
List the reasons people fail to listen to others.
Name several forms of nonverbal
Discuss the importance of nonverbal
communication in the health care setting.
Recognize inconsistencies between verbal and
Recognize that nonverbal messages can be
Name the components of a successful interview.
2-10. Given a description of a situation, select the
action a health care provider should take in
dealing with a patient.
After completing the assignment, complete the
exercises at the end of this lesson. These exercises
will help you to achieve the lesson objectives.