1-20. DATA QUALITY MANAGEMENT GUIDE
a. The CEIS Data Quality Management Guide (DQMG) is a management tool for
assessing the quality of data residing in the SDCSs of military MTFs. The guide has the
two-fold purpose of providing the methods and procedures for MTFs to assess and
improve data at the local facility level. It also provides information and processes useful to
corporate management in assessing the quality of data at the corporate level.
b. The DQMG specifies a step-wise process to establish an operational
infrastructure for managing data quality. The process employed is essentially the Plan-Do-
Check-Act (PDCA) method of continuous quality improvement. Once the infrastructure has
been established, the guide instructs MTF personnel in conducting assessments of critical
data elements that populate SDCSs. Support is provided to MTF data analysts in
conducting metric evaluations by experts extensively trained in assessing the specific
metrics and through ad hoc reports that can be downloaded by MTF personnel.
c. When the process of the DQMG is implemented, a framework is established in
which data quality become a management priority, an objective baseline of data quality is
established, and procedures are established for measuring, assessing, and reporting data
d. Aspects of the DQMG are applicable to measuring data quality of the WWR.
Several suggestions are provided in the paragraphs that follow.
1-21. CHECKS AVAILABLE AT THE MTF LEVEL
a. Manual. Verification of the patient's visit to a clinic by noting arrival, medical
records entry, and departure from a clinic during patient interactions, as well as end of day
processing. Ancillary services would rely on patient log in sheets and work logs to obtain
b. Automated. The CHCS possesses several audit and correction tools.
(1) Clinic end of day processing. Before the WWR is calculated, the WWR
clerk should check through the PAS supervisor function to ensure all clinics have been
closed with end of day processing for the reporting period.
(2) Exceptions Report (Workload Report, Section I). The Workload Exceptions
Report lists patient records that are not included in the WWR due to missing or incomplete
data (e.g., a missing Patient Category, register number, or invalid MEPRS code) or invalid
data (i.e., a Cost Pool code--third character is X--is inadvertently entered for a MEPRS
code; etc.). These are referred to as "Problem Patient Records." Once the "Problem
Patient Records" are corrected, they are included in the report.